Professional Skills Training Privacy Notice

Professional Skills Training respects your privacy and is determined to protect your personal data. This privacy notice tells you what to expect us to do with your personal information.

Contact detailsTelephone: +44 (0) 7301 574 983
Email: [email protected]

What information we collect, use, and whyWe collect or use the following information to provide services and goods, including delivery:
• Names and contact details
• Purchase or account history
• Payment details (including card or bank information for transfers and direct debits)We collect or use the following information for service updates or marketing purposes:
• Names and contact details

Lawful basesOur lawful bases for collecting or using personal information to provide services and goods are:
• Consent
• ContractOur lawful bases for collecting or using personal information for service updates or marketing purposes are:
• Legitimate interests
• Consent
• Contract

Where we get personal information from
• People directly
• Publicly available sources
• Third parties: Apollo.io

How long we keep informationWe retain personal contact details for a period of up to 12 months from the date of collection or the last interaction if there has been no further engagement. If an individual engages in further discussions or shows an interest in our services, we may retain their contact details for up to 3 years from the date of the last meaningful interaction.For individuals who become clients, we retain their contact details for the duration of the business relationship and up to 5 years after the relationship ends to comply with legal and regulatory requirements.We conduct regular reviews of the personal data we hold and securely delete or anonymise data that is no longer needed.

Your data protection rightsUnder data protection law, you have rights including:
• Your right of access - You have the right to ask us for copies of your personal data.
• Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
• Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complainIf you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AFHelpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

Last updated
31 May 2024